Our Refund Policy
It your responsibility to check, confirm and test items purchase meet your exact specification or request before signing the delivery note, there for this product has been tested in your presence and certified ok.
- The limited warranty offered by the manufacturer is activated from the date of purchase.
- The warranty is subjected to the brand actual warranty where any or all issues will be directed to the customer service of the brand. thereafter, by signing you have attest to the above statement to be true in line with this transaction.
- You have within three days to return an item from the date you received it.
- Item purchase from us should be in the same condition that you received it.
- Your item must be in the original packaging and in re-saleable condition.
- Your item needs to have the receipt or proof of purchase.
- You will be responsible for paying for your own shipping costs for returning your item.
- Our wire and cables are excluded from the Return Policy and are not eligible for returns under any normal circumstances.
- We will not initiate refund/replacement on any of this condition:
- Any product that exhibits physical damage to the box, packaging, tags or to the product.
- Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product.
- Any product without a valid, readable or altered, or serial number.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
- Fees for Shipping/Delivery are charged by item shipped, varies by item weight, volume & distance
