Terms & Conditions
These terms and conditions regulate the business relationship between you the customer and us. You should understand that by attesting your signature or placing an order with us, you accept the following terms and conditions:
- We do not operate a different account detail aside our registered company name for payments, non-operate a different location not stated on our website or receipt/waybill.
- All transaction should be carried out with our company names, we will not be liable in any fraudulent arrangements, resulting to customers lost.
- Any unofficial transaction is not recognized by us nor we will bear any responsibilities associated with it.
- Its customers right to protect itself from all illegal activities, also customers duty to report any unhealthy manners within and around our locations.
- Deliveries can only be done after confirmation of payment, in a case payment cannot be confirm due to network issue or otherwise stated dispatch of good will not be done until acknowledgement of payment.
- Any returned item should be in good condition and complete with original packaging labels.
- You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal
- Information or User Information, we are entitled to do so.
- If there are any changes to the details supplied by you it is your responsibility to inform us as soon as possible.
- Item Availability – While we try to maintain accurate quantity in our listing, items may be sold elsewhere (physical stores) If your order is out of stock item, we will cancel your order and issue a refund or offer a next delivery.
- In the situation order are place after 12pm with a delivery far away from Ikeja city center, deliver of such item will be done the next day.
- All government Taxes or ticketing, levels are the responsivity of the customer to bear during delivery.
- Please note that when shipping interstates you should be aware that cross boundary shipments are subject to opening and inspection by law enforcement agencies.
- No foam of assault on our staff will be tolerated or abuse will be entertained, we may choose not to sell to you, if we are not comfortable with a manner unbearable to us just to maintain peace and order.
- All refund will be done to the same account it was transferred from, should there be a refund or mistake.
- Any damage done during verification of any our product from any customer, intentional or unintentional will be paid in full amount.
- We will not take any responsibility from any short fall in quantity after leaving our store or premises or after possession have been rendered to you.
- Once we receive notification from you that you wish to withdraw from the contract (in accordance with these terms) any sum debited from us as (stamp duty, cost of transfer, delivery expenses, etc.) from your payment in relation to your order will be subtracted from the amount paid to us.
- Please note all returns sent back to us are sent at the customers cost, Should you have any complain please reach out to us through any of our customer service number or email address and WhatsApp chat.
- Amendment of these terms and conditions are done from time to time. All purchases from the date that the amended terms are placed on our web-site onwards will be governed by those new terms.
- It is a crime to use a false name or willfully entering an erroneous or fictitious name, address or credit cards details for payment from a stolen third-party account to purchase goods from our website, if detected we will contact the law enforcement agencies.
- It your responsibility to check, confirm and test items purchase meet your exact specification or request, because we do not refund money or exchange items/goods after three days, therefor, this product has been tested in your presence and certified ok, the limited warranty offered by the manufacturer is activated from the date of purchase.
- The warranty is subjected to the brand actual warranty where any or all issues will be directed to the customer service of the brand. thereafter, by signing you have attest to the above contractual agreement to be true in line with this transaction.
- For goods that are to be sent within states in Nigeria or outside of Nigeria, you can have them insured by an insurance company with additional charge.
- We together with our parent company own and control all the copyright and other intellectual property rights in our website and the material on our website are reserved.
- We give no permission for the use of these trademarks, names, slogans for the transmission of any content through any means whatso ever deem fit and such use may constitute an infringement of our rights and intellectual properties own by us.
- Promotions and competitions run by us shall be managed in accordance with the promotion’s terms and conditions.
- All payment is to be done through mobile money transfer, POS, cash, bank transfers or such other methods as we may determine from time to time.